Yes, it’s that time again. Time for another installment in our ongoing series, “Doug Gets Poor Customer Service.”
My wife and I went to Genuardi’s the other day in order to obtain certain products that we’ve been unable or unwilling to find at our local Whole Foods.
<minor rabbit trail>
Yes, my wife and I now shop at Whole Foods. It is due, in large part, to a deal that she and I worked out involving:
- Me obtaining a Gamecube.
- Us going to Wholefoods to do our general grocery shopping.
- Me not whining about that process or carping about high prices.
</minor rabbit trail>
We used to like Genuardi’s, we honestly did. Ever since we moved, though, our closest Genuardi’s has been a consistent source of disappointment. The produce selection is smaller, the meat counter is über-sketchy and the service is inattentive and, at points, downright rude.
During our checkout process, we were being served by an older woman bagger and a younger woman cashier. Both were too busy discussing the forthcoming change in management at their store to even make eye contact with us, let alone address us directly. This, in and of itself, is no real oddity. I’ve received similar “assistance” at countless other area stores.
However, as we turned to go, the bagger turned to us and said “Why did Mickey dump Minnie?” I was taken aback, but quickly blurted out an “Idunno”, to which she replied “Because she was f***ing Goofy!” I gave her one of those “Hahahaha…. Run!” smiles and tried to walk out the door. She then stepped in front of me and attempted to tell another “joke”. “Why can’t Superman have any kids?” This time, she didn’t even wait for me to answer. “Because he has steel balls!”
Needless to say, I do not expect that sort of “value-added service” from my local purveyor of foodstuffs. I hope she doesn’t talk to people with kids in their carts like that.
