An Update To “The Dealership That We Shall Not Name”
I spoke very briefly with the general manager of T.D.T.W.S.N.N. on Friday and explained the situation, also mentioning that I had faxed copies of the documentation in my possession and that hard copies were on their way as well. His response was, and I quote: “Well, what do you want me to do about it?”
Great attitude there. Way to mollify a customer that you’ve wronged. Looks like it may be VW Corporate all the way.
On a slightly tangential note: service manager Bob at Cherry Hill Imports (or, “The Dealership That We DEFINITELY Shall Give Free Press”) expressed a good deal of empathy with my situation and cut the bill for services rendered this time out in half. He’s always been a stand-up guy in his dealings with me; I guess AndyOne’s right — it’s the scumbag salesmen that are the problem.